Refund & Cancellation Policy

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What you are paying for

You pay for time using the Warrior TV Player app. No channels, content or IPTV subscriptions are sold or included, so problems with your own IPTV provider (outages, missing channels, expired provider accounts) are not grounds for a refund from us. Please contact your provider about those.

Cancelling auto-renew

Scan the "Manage billing" code in Settings > Account on your TV, or ask us. Cancellation stops future charges; the time you have already paid for stays until it ends. You can also switch to a different renewal length there.

Refunds

Refunds are considered case by case, for example if the app doesn't work on your TV and we can't fix it, or if you were charged by mistake. [Time limit, e.g. ask within 7 days of the charge.] If we refund a payment, the paid time that payment added may be reduced in proportion to the amount refunded.

Payments made in person

Cash, Zelle, Cash App and other in-person payments are refunded the same way they were paid, at our discretion.

How to ask

Contact [support contact] with your name and your TV's 4-character ID (shown in Settings > Account).